Process
Exploring the way processes influence implementation of trauma informed approaches
The way that services deliver what they do and the language they use to describe things. Such processes of delivery and engagement need to be focused on addressing power issues and safety (both physical and psychological). It can help to use language that demonstrates that people are understood as reacting to context, allows multiple perspectives and is free enough of jargon that allows more people to join in the conversation.
The main process standards are Safety, Human Experience Language and Empowerment.
Explore Sub-Themes
Safety
An organisation that promotes that the individual feels of worth, validates their experiences and opinions, and being safe from physical harm from others and feeling a sense of belonging.
ExploreHuman Experience Language
The description of services and mental health, the language that is used within services and wider communities and language that includes everyday language to promote a more equal and inclusive discussion.
ExploreEmpowerment
The confidence gained by owning efforts towards change and feeling the outcomes is of value to you and a result of your own choices. Staff are motivated towards service change and feel positive about their work.
ExploreAdmission to acute MH services via A&E
In both A&E and on the acute MH ward staff were respectful; enquiring and open to learning from a patient; this greatly assisted my rate of recovery.
empowerment
Working with a Male rape victim in the custodial setting
Invited to help a victim who was gang raped whilst in Prison.
safety
Helping people make an informed choice in relation to disclosure of non-recent abuse
We wanted to improve people’s ability to give informed consent before disclosing non-recent abuse, increasing people’s control over what information was shared, whilst at the same time not inadvertently placing barriers in the way of disclosure. To this end, we devised a leaflet that outlined this change in advice.
safety
Supporting Community Mental Health Teams’ to work in a more Trauma Informed Way
We evaluated training through team reporting and service user feedback on changes in practice. The trust has asked this training to be rolled out across all CMHTs and other acute and community-based services. We are in the process of training Psychology dept colleagues as part of roll out. We recently shared the outcome of this pilot at a local conference and colleagues in the Police, Social Work and Probation have requested provision of training.
human experience language
Adversity and Trauma Awareness training
A number of experts by experience, NTW clinical staff and partners have collaborated to produce training to raise awareness and share our understanding of adversity and trauma with staff and supporters of people in statutory and voluntary sector organisations.
empowerment
Experiential staff training: understanding developmental trauma and knowing how to connect and support in a safe, sustainable way
Development of a training session for staff working with individuals with trauma histories
human experience language, relational reparation
Someone wanting to share their experience of a trauma psychoeducation group with others
When discussing the evaluation form at the end of the trauma psychoeducation group one of the participants spoke about how she would like to help facilitate a group in the future.
empowerment
Forensic Hospital in the US
Forensic Hospital in the US with No Restraints and Seclusion
safety
The value of significant professional helpers
The practitioner cultivated emotional safety in every interaction, engaging with the client so she felt enabled to speak freely and comfortably and without the danger of re-traumatisation.
empowerment