Explore the themes below
Empowerment
Empowerment
The confidence gained by owning efforts towards change and feeling the outcomes is of value to you and a result of your own choices. Staff are motivated towards service change and feel positive about their work.
Staff Practice Points
1. Services explicitly mitigate the role of the power difference between staff, service users and carers.
2. Staff and service users have the freedom to be creative and flexible in planning care together and are supported to be part of service change and innovation.
3. Trauma-informed transformation is co-produced and co-designed with service users who have a range of views.
4. Availability of direct peer support is available which minimises stigma.
5. Personalised care and support plans are devised through shared decision making.
6. We consider how different staff and service-users view power dynamics in different ways and how this can be balanced.
7. People with lived experience of trauma are encouraged to be in positions of leadership and influence.
User Practice Points
1. Staff actively make me feel as empowered as they are.
2. New ideas about my care are welcomed.
3. Changes to the service are made and agreed with people who use this service.
4. The service has linked me to support from others who have faced similar challenges to myself.
5. I am involved in decisions about my care.
6. Services show they know that people react differently to power imbalances.
7. People who use services are openly in positions of leadership & influence.
Narratives
Admission to acute MH services via A&E
In both A&E and on the acute MH ward staff were respectful; enquiring and open to learning from a patient; this greatly assisted my rate of recovery.
empowerment
Adversity and Trauma Awareness training
A number of experts by experience, NTW clinical staff and partners have collaborated to produce training to raise awareness and share our understanding of adversity and trauma with staff and supporters of people in statutory and voluntary sector organisations.
empowerment
Someone wanting to share their experience of a trauma psychoeducation group with others
When discussing the evaluation form at the end of the trauma psychoeducation group one of the participants spoke about how she would like to help facilitate a group in the future.
empowerment
The value of significant professional helpers
The practitioner cultivated emotional safety in every interaction, engaging with the client so she felt enabled to speak freely and comfortably and without the danger of re-traumatisation.
empowerment